Our Heritage in Herbal Medicine
My fascination with herbs began in childhood, mixing 'potions' at age 5 in my grandmother's garden. What started as innocent play became a lifelong passion that eventually led me to formal training. Over 20 years ago, I began learning the craft under Hans the Herbalist, who specialized in herbal tinctures and traditional formulation methods rooted in both Ayurvedic and Traditional Chinese Medicine (TCM) systems. During those years, I developed a deep understanding of herb energetics, constitutional applications, and the therapeutic principles that underpin classical Ayurvedic, TCM, and Western herbal traditions.
While Hans continues to create exceptional tincture formulations using traditional extraction methods informed by these diverse herbal systems, I chose to specialize in premium capsule-based supplements. This allows me to offer the same quality herbs—with their full spectrum of bioactive compounds and traditional properties intact—in a format that's convenient, travel-friendly, and provides precise dosing perfect for modern lifestyles. The capsule delivery system preserves the integrity of delicate herbal constituents while ensuring consistent therapeutic application.
Hans and I maintain a collaborative relationship, referring customers to each other based on their specific constitutional needs and wellness goals. If a tincture is the better choice for your particular constitution and health objectives, I'm happy to point you in Hans's direction. This commitment to putting your health first—rather than just making a sale—is at the heart of everything we do, grounded in the principle that true wellness comes from personalized, tradition-informed care.
Every BirdSongOrganicsau capsule carries forward this 20-year tradition of quality, ethics, and genuine care for your wellbeing, informed by time-tested herbal wisdom from multiple traditions and rigorous attention to botanical integrity.
Shipping Policy
Shipping Policy
At Bird Song Organics AU, products are carefully prepared and dispatched from Brisbane, Australia.
Domestic Shipping (Australia)
Shipping carrier: Australia Post
Dispatch times:
Orders are typically dispatched within 1–2 business days. Parcels are collected daily at 12pm AEST.
Estimated delivery times:
3–7 business days after dispatch, depending on your location within Australia.
Tracking:
Tracking details will be provided once your order has been shipped.
International Shipping
We currently ship to select international destinations including the United States, Canada, and Denmark via Australia Post International.
International shipping rates and delivery times vary depending on destination, customs processing, and local import regulations.
Estimated international delivery:
10–30 business days depending on destination and customs clearance.
Customs & Duties:
Any import duties, taxes, customs fees, or local charges are the responsibility of the customer.
We recommend contacting us before placing an international order so we can confirm current shipping availability and postage costs for your location.
International Orders
Due to the nature and cost of international shipping, we are generally unable to accept returns for international orders unless required under applicable consumer laws.
If a parcel is confirmed lost in transit by Australia Post, please contact us and we will work with you to find a suitable resolution.
Order Processing
Orders are processed Monday to Friday. Orders placed on weekends or public holidays will be processed on the next business day.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: BirdSongOrganicsAu@proton.me
Phone: 0431 949 269